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Member Engagement & Programs Coordinator

Posted: 06/03/2025
Administrative, Support & Clerical

 

POSITION: Member Engagement & Programs Coordinator 

HOURS: M-F 8-4:30

PAY: $40,800

SCOPE OF RESPONSIBILITIES: Serve as the lead in member communications in virtual and in-person formats responding to a variety of requests while maintaining a professional, pleasant, and helpful approach to service. Provide accurate information for all inquiries.  

DUTIES INCLUDE (Not Limited To): 

  • Member Engagement: 

  • Front-line communication with members in both office settings, in the community, and virtually. 

  • Create Graphics (Canva Experience Required) for scheduled and unscheduled Events, Announcements, etc. 

  • Help plan and organize Video Spotlights & Marketing Content 

 

  • Event/Program Planning, Coordination, and Execution:  

  • All Chamber Programs (pre-event & post-event) include marketing, registration, logistics and post-event follow-up tasks, etc. 

  • Routine tasks also include registration, reminders, thank you notes, program graphics, certificates, printed program, etc. 

  • Meeting Room: coordination, preparation & calendar management.  

  • Special event participation and support 

 

  • Administrative & General Office Duties: 

  • Lobby monitor programming, office cleanliness, organization, ordering office supplies 

  • Availability for in-office visits as needed  

 

  • Data Entry & Account Management: 

  • Proficient use in Chamber Master (current Chamber CRM) 

  • Member Benefits Management & reporting 

  • Investment Dues Invoicing & Deposit Management 

  • Assisting w/Past Due Accounts and Retention  

  • Preparing Prospect & New Member Packet 

 

  • Support of Outsourced social media Team such as providing content, videos, pictures and other information pertaining to Events and Members.  

 

  • Website Management: 

  •  Website, Chamber Calendar, Community Calendar, etc. 

  • Create (scheduled and unscheduled) emails including reminders, program updates, and membership distribution emails.  

 

  • Required Skills & Qualifications: 

  • High School Diploma or Equivalent 

  • Previous Customer Service Experience (Preferred) 

  • Strong listening & communication (verbal & written) skills 

  • Problem-solving skills 

  • Experience using MS Word & Excel 

  • Excellent work ethic and a positive “can-do” approach  

 

  • Items Required for Application: 

  • Resume 

  • Personal & Professional References 

 Please send your resume to office@mjchamber.org by June 13, 2025.

EQUAL EMPLOYMENT OPPORTUNITY: The Mt. Juliet Chamber of Commerce is committed to providing equal opportunity to all individuals regardless of race, national origin, religion, gender, sexual orientation, age, disability, veteran status, or any other criteria protected by local, state or federal law.  

Member Engagement & Programs Coordinator
Mt Juliet Chamber of Commerce

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